77g7's Privacy Policy
Your personal information is very important to us. Learn in detail here how 77g7 collects, uses, and protects your data.
77g7 is a trusted online gaming and betting platform in Bangladesh. We fully respect the privacy of our users. This privacy policy explains what information we collect when you use the 77g7 website, app, or any of our services, how we use it, who it may be shared with, and what steps we take to protect your data.
By using or registering on this website, you agree to the terms of this privacy policy. Please read this document carefully in full. If you have any questions, contact us directly.
What Information We Collect
During registration and use of 77g7's services, we may collect various types of information. This information falls into two main categories — information provided directly by you and information collected automatically.
1.1 Information You Provide Directly
When you consciously provide information on our platform, we collect the following:
- Full name and date of birth (for age verification)
- Email address and login password
- National ID or passport number (for identity verification)
- Mobile banking account details (such as bKash, Nagad, Rocket, Upay — for transaction processing only)
- Current address and contact information
- Any messages or requests submitted when contacting us
1.2 Automatically Collected Information
When you use the 77g7 platform, some information is collected automatically:
- IP address and device type
- Browser and operating system information
- Session duration and navigation history
- Gaming activity logs and transaction records
- Data collected through cookies and similar tracking technologies
Purpose of Data Use
77g7 uses the information it collects for specific and legitimate purposes. We never use your information for unrelated purposes without your permission.
Core Purposes
- Account Management: To handle registration, verify identity, and ensure account security.
- Transaction Processing: To process deposit and withdrawal requests and maintain transaction history.
- Service Improvement: To analyze user experience and improve the platform.
- Customer Support: To resolve your requests, complaints, or questions.
- Security Monitoring: To prevent fraud, money laundering, and unauthorized access.
- Notifications and Updates: To inform you about relevant promotions, bonus offers, and service changes (only with your consent).
- Regulatory Compliance: To comply with applicable laws and regulations.
- Responsible Gaming: To help prevent excessive gaming and to manage self-exclusion services.
Data Sharing and Disclosure
77g7 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:
3.1 With Service Providers
Limited information may be shared with trusted third parties needed to operate our platform, such as payment processing providers (bKash, Nagad, Rocket, Upay), game software suppliers, and technology partners. These partners are given only the information necessary for their specific role and are required to comply with our privacy standards.
3.2 For Legal Obligations
We may be required to disclose certain information to comply with court orders, lawful requests from government authorities, or applicable laws.
3.3 For Fraud Prevention
Information may be shared with relevant authorities to assist in investigating suspected fraud, cybercrime, or money laundering activity.
Cookies and Tracking Technologies
The 77g7 website uses cookies and similar technologies. These technologies help improve your browsing experience and ensure the platform functions correctly.
Essential Cookies
These cookies are essential for the core operation of the platform. They are used to maintain login sessions, security tokens, and basic user preferences. These cookies cannot be disabled.
Functional Cookies
These cookies are used to remember your language preferences, game settings, and other customizations. They make each visit smoother and more personalized.
Analytics Cookies
These cookies collect information to help us understand how users interact with the platform. The data collected is completely anonymous and is used only to improve the quality of the service.
Cookie Controls
You can disable non-essential cookies through your browser settings, though some features may become limited. Contact our support team for detailed guidance.
Data Storage and Security
77g7 applies the highest standard of technical and administrative measures to protect your information.
5.1 Security Measures
- SSL/TLS Encryption: All data transfers are protected by 256-bit SSL encryption.
- Password Hashing: Your password is never stored in plain text — industry-standard hashing algorithms are used.
- Firewall and Intrusion Detection: Our servers are continuously monitored and secured.
- Limited Access: Only authorized staff can access information on a need-to-know basis.
- Regular Security Audits: Platform security is regularly tested and updated.
5.2 Data Retention Period
We retain your information for as long as your account is active or as needed to provide services. Even after account closure, certain information may be kept for as long as necessary to meet legal obligations, resolve disputes, and enforce our policies.
Your Rights
As a user of 77g7, you have the following rights over your own information. Contact our support team to exercise these rights.
Right to Access
You can request to view what information we hold about you.
Right to Rectification
You can request that incorrect or incomplete information be corrected.
Right to Erasure
In certain circumstances, you can request that your personal information be deleted.
Right to Restrict Processing
In certain cases, you can request that the processing of your information be limited.
Right to Data Portability
You can request your information in a structured, machine-readable format.
Right to Object
You can object to the processing of your information for marketing communications or other specific purposes.
To exercise these rights, email [email protected] or contact us through our 24/7 live chat support. We will do our best to respond to your request as quickly as possible and within 30 days at most.
Protection of Minors
77g7 provides services only to those aged 21 and above. We do not knowingly collect personal information from minors.
We verify age at registration and any account belonging to a person under 21 is immediately closed. If it comes to our attention that information has been collected from a minor, we delete that information immediately.
If you believe a minor has registered on 77g7, please notify us immediately at [email protected].
To learn more about responsible gaming, visit our Responsible Gaming page.
Third-Party Links and Services
The 77g7 platform may contain links to third-party game providers (such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming) and payment services. These third parties have their own privacy policies and 77g7 is not responsible for their methods of data collection or use.
When transacting with payment providers (bKash, Nagad, Rocket, Upay), your information is processed directly through their own secure systems — 77g7 does not have full access to this information.
We encourage you to carefully read the privacy policy of any third-party service before using it.
Policy Changes and Updates
77g7 may update this privacy policy from time to time. If any significant changes are made, we will publish a notice on the platform and inform you at your registered email address.
Continued use of the platform after changes are made will be taken as your agreement to the new policy. We therefore recommend reviewing this page regularly.
Previous versions of this policy may be made available upon request. Contact us at [email protected].
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, do not hesitate to contact us:
We aim to respond to privacy-related matters as quickly as possible. When contacting us, please include your account email address so we can verify your identity promptly.
You can also read our other legal documents: Terms and Conditions and Responsible Gaming Policy.